Please take a few
minutes to fill in this questionnaire about your computer. You may not
know the answers to some or all of these questions (if so leave them
blank). Your answers will help us prepare the finest PC-Spa
experience for your computer. Our technician will review this
information with you when he or she comes to pick up your PC.
Does your computer seem to run
slower than it should?
How often does your computer
"freeze" up (that is, stop working and not allow you to
do anything except reset)?
How often does your computer
"crash" (that is, give you an error message or blue
screen, or reset itself)?
Any trouble when restarting your
computer?
Is your computer making any
unusual noises?
Other problems with your computer?
What are your main applications?
Word Processing
Email
Surfing the
Net
Accounting
Database/PIM
Graphics/Scanning
Others:
How do you access Internet?
How old is your computer?
When was the last time you backed
up your data?
Brand Name
Model
Serial Number
Processor Speed
Amount of RAM
Size of Hard Disk
Available space on Disk
Operating System
Video RAM
CD/DVD/Backup Drives (Pick the one
highest on the list that matches what you have)
